Every single new client will receive the following guarantees of service from us to help them have the confidence to choose us.

SPEEDY AND EFFICIENT TURNAROUND OF ANNUAL ACCOUNTS

Whenever you provide us with your books & records (at our premises or yours), we pride ourselves on the ability to have your accounts produced quickly and thoroughly.
We always do things efficiently, so whatever you want done, however large or small, tell us the time scale and we will aim to give you a date of completion.

FIXED FEES

We are willing to fix fees if this is suitable and in certain circumstances. If a fixed fee is charged and there are no alterations to the work involved -then we guarantee our original quote.
If you ever ask us undertake a large amount of additional work beyond the scope of what we agreed, we will always give you a fixed price for this up front. The fee we quote for the normal annual accountancy services also includes all routine minor work that crops up during the year. Of course If you prefer to pay on a time spent basis we also offer this facility.

PHONE SUPPORT

For all clients we will endeavour to give you as much time as possible to deal with any queries that you may have without the fear of excessive fees being charged.

TAX PLANNING HEALTH-CHECK

All clients will have the opportunity to have our Premier Tax Planning Health-Check,to ensure you are satisfied all the common ways of legitimately saving tax are brought to your attention. We will review this with you. It contains a variety of potential tax-planning ideas that we can check for your to see whether they are applicable to you or your business. We can then decide the best way to implement them.

PLAIN ENGLISH

We understand that the financial world is full of technical jargon. We will always convey information to you in a straightforward manner regarding your situation.

RECOMMENDATIONS

We pride ourselves of obtaining a large percentage of our clients through recommendations and we are happy to pass your name onto appropriate customers should you so wish.

RETURN OF TELEPHONE CALLS

If there is a person you need to speak to who is not available for any reason - we will always do our utmost to return the call by the close of the day.

SPEEDY AND EFFICIENT TURNAROUND OF ANNUAL ACCOUNTS

Whenever you provide us with your books & records (at our premises or yours), we pride ourselves on the ability to have your accounts produced quickly and thoroughly.
We always do things efficiently, so whatever you want done, however large or small, tell us the time scale and we will aim to give you a date of completion.

FIXED FEES

We are willing to fix fees if this is suitable and in certain circumstances. If a fixed fee is charged and there are no alterations to the work involved -then we guarantee our original quote.
If you ever ask us undertake a large amount of additional work beyond the scope of what we agreed, we will always give you a fixed price for this up front. The fee we quote for the normal annual accountancy services also includes all routine minor work that crops up during the year. Of course If you prefer to pay on a time spent basis we also offer this facility.

PHONE SUPPORT

For all clients we will endeavour to give you as much time as possible to deal with any queries that you may have without the fear of excessive fees being charged.

TAX PLANNING HEALTH-CHECK

All clients will have the opportunity to have our Premier Tax Planning Health-Check,to ensure you are satisfied all the common ways of legitimately saving tax are brought to your attention. We will review this with you. It contains a variety of potential tax-planning ideas that we can check for your to see whether they are applicable to you or your business. We can then decide the best way to implement them.

PLAIN ENGLISH

We understand that the financial world is full of technical jargon. We will always convey information to you in a straightforward manner regarding your situation.

RECOMMENDATIONS

We pride ourselves of obtaining a large percentage of our clients through recommendations and we are happy to pass your name onto appropriate customers should you so wish.

RETURN OF TELEPHONE CALLS

If there is a person you need to speak to who is not available for any reason - we will always do our utmost to return the call by the close of the day.